Last Updated: January 1, 2026
Agreement to Terms
By accessing or using the services of Able Metro Moving and Storage ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services
Able Metro Moving and Storage provides moving and storage services, including but not limited to local moving, long-distance moving, packing services, and storage solutions. The specific services to be provided will be detailed in your individual moving contract.
Quotes and Estimates
- All quotes and estimates are based on the information you provide and are subject to change if the actual scope of work differs.
- Binding estimates are valid only when provided in writing and signed by both parties.
- Non-binding estimates are approximate and final charges may vary based on actual services provided.
- Additional services requested on moving day will result in additional charges.
Reservations and Cancellations
- A deposit may be required to secure your moving date.
- Cancellations made less than 48 hours before the scheduled move may result in forfeiture of the deposit.
- Rescheduling is subject to availability and must be requested at least 48 hours in advance.
Payment Terms
- Payment is due upon completion of services unless otherwise agreed in writing.
- We accept cash, credit cards, and certified checks.
- Credit card payments may be subject to a processing fee.
- Storage services require payment in advance on a monthly basis.
Liability and Insurance
- Basic liability coverage is included at no additional cost (typically $0.60 per pound per article).
- Additional valuation coverage is available for purchase.
- We are not liable for items of extraordinary value unless declared in writing prior to the move.
- We are not responsible for damage to items that are not properly packed by our team.
- Claims for loss or damage must be filed in writing within 9 months of the move date.
Prohibited Items
We cannot transport the following items:
- Hazardous materials (flammables, explosives, corrosives)
- Perishable food items
- Plants (for interstate moves)
- Pets
- Important documents (passports, deeds, stocks)
- Valuables (jewelry, cash, collectibles)
- Prescription medications
Customer Responsibilities
- Provide accurate information about the scope of the move
- Ensure adequate parking for the moving truck
- Obtain necessary permits or building approvals
- Disassemble furniture that requires disassembly (unless arranged)
- Be present or have an authorized representative present during the move
- Remove items not being moved to avoid confusion
Building Requirements
It is the customer's responsibility to:
- Obtain any required Certificates of Insurance (COI) from us in advance
- Reserve elevators if required by the building
- Inform us of any building restrictions or time limitations
- Ensure building management is aware of the move
Force Majeure
We are not liable for delays or failures to perform due to circumstances beyond our control, including but not limited to weather conditions, traffic, road closures, or acts of God.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in New Jersey.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Able Metro Moving and Storage
15 Edison Ave
Jersey City, NJ 07306
Phone: (888) 711-4778
Email: [email protected]